Privacy policy

General information LLC Trukmė (hereinafter referred to as the Data Controller) in this privacy policy (hereinafter referred to as the Privacy Policy) sets the terms and conditions for the processing of personal data when using the website managed by the Data Controller. The terms and conditions set out in the Privacy Policy shall apply every time you access the content and/or service we provide, regardless of the device (computer, mobile phone, tablet, TV, etc.) you are using.

Details of the Data Controller:

• J.Šimkaus str. 21, Garliava, LT-53204 Kaunas district;

• Address of registered office: J.Šimkaus str. 21, Garliava, LT-53204 Kaunas district;

• Phone: +370 37 393322;

• E-mail: info@trukme.lt

• VAT payer’s code: LT598924418.

It is very important that you read the Privacy Policy carefully, because every time you visit the website owned by the Data Controller, you express your consent to the terms and conditions described in this Privacy Policy. If you do not agree to these terms and conditions, please do not visit our website, do not use our content and/or services. Herewith we confirm that the data of visitors to the website of the Data Controller will be collected in accordance with the requirements of the valid legal acts of the European Union and the Republic of Lithuania as well as orders of the controlling authorities. All reasonable technical and administrative measures are in place to protect the data we collect about website visitors from loss, unauthorized use and alteration.

Individuals who are under the age of 16 may not submit any personal data through our website. If you are a person under the age of 16, you must obtain the consent of your parent or other legal guardian before submitting personal information.

The definitions used in the rules shall be understood as they are defined in the General Data Protection Regulation no. 2016/679.

What information do we collect about you?

Information provided directly by you (on different website pages, contact forms, questionnaires)

• date of birth,

• place of residence (address);

• name, forename,

• telephone number,

• e-mail address,

• resume (when applying for a job position),

• cover letter (when applying for a job position).

The website may use the following cookies:

• Necessary technical cookies are cookies that are necessary for the operation of the Website;

• Functional cookies are cookies that, although not necessary for the operation of the Website, significantly improve its operation, quality and user experience;

• Statistical cookies are cookies that are used to prepare a statistical analysis of the website visitors' navigation methods; the data collected by these cookies are used anonymously;

• Targeted or advertising cookies are cookies that are used to show you offers or other information that may be of interest to you.

Statistical and advertising cookies The visitor can set the browser to prevent the use of cookies (instructions in English):

• Chrome

• Firefox

• Internet

• Explorer

• Edge Opera 

If you visit our website, we also collect information that reveals the specifics of the use of our services or automatically generated visit statistics.

Information from third party sources.

We may obtain information about you from public and commercial sources (to the extent permitted by applicable law) and combine it with other information we receive from or about you. We may also receive information about you from third-party social networking services when you connect to them, for example through accounts on the Facebook network.

Other information we collect.

We may also collect other information about you, your device, or your use of our website content with your consent.

You may choose not to provide us with certain information (such as information requested when registering on our on-line store), however, this may prevent you from using the on-line shopping service we offer.

How do we use your information?

We may use the information we collect for the following purposes:

• To learn how people use our on-line services so that we can improve them and create new content, products and services;

• In other ways with your consent*;

• To collect information about the actions of visitors on the website, analyse the data for the purpose of improving the usability of the website;

• To consider your candidacy for employment.

Who do we disclose your information to?

We undertake not to transfer your personal data to any unrelated third parties, except in the following cases:

• If there is your consent to the disclosure of personal data;

• When providing services – to our partners who provide delivery of goods or other services ordered by you. We will provide these service providers with only as much of your personal information as is necessary to perform a specific service;

• To law enforcement institutions in accordance with the procedure provided by the legal acts of the Republic of Lithuania.

What do we do to protect your information?

Personal data is protected against loss, unauthorized use and alterations. We have implemented physical and technical measures to protect all information we collect for the purpose of providing our services. We remind you that, although we take reasonable steps to protect your information, no website, on-line transaction, computer system or wireless connection is completely secure.

We will keep your data for 3 years after the day you last used our services or content. After this period, the data will be deleted in such a way that it cannot be restored.

Your rights

The data subject whose data is processed in the activities of the Data Controller shall have the following rights:

• To know (be informed) about the processing of your data (right to know);

• To get access to your data and to know how they are processed (right of access);

• To demand correction or, taking into account the purposes of personal data processing, to supplement incomplete personal data of a person (right to rectification);

• To erase your data or restrict the processing of your data (except for storage) (right to erasure and right to be forgotten);

• The right to demand that the Personal Data Controller restricts the processing of personal data for one of the legitimate reasons (right to restriction);

• The right to data portability (right to portability);

• To object to the processing of personal data when this data is processed or intended to be processed for direct marketing purposes, which includes profiling to the extent that it is related to such direct marketing.

If you no longer want your personal data to be processed for the purpose of direct marketing, including profiling, you can write an e-mail to info@trukme.lt and object to your personal data being processed for the purpose of direct marketing and/or not to be subject to a decision based solely on automated processing, including profiling**, processing of your personal data without indicating the reasons for objection.

**Based on the personal data provided by you for the purpose of direct marketing, profiling of your personal data may be carried out in order to offer you individually adapted solutions and offers. You can withdraw your consent to the automated processing of your personal data, including profiling, or object to it at any time.

The Data Subject shall have the right to submit any request or order related to the processing of personal data to the Data Controller in writing in one of the following ways: by e-mail: info@trukme.lt.

Upon receiving such a request or an order, the data controller shall, no later than within one month from the date of the request, provide a response and perform the actions specified in the request or refuse to perform them. If necessary, the specified period can be extended by another two months, depending on the complexity and number of requests. In this case, the Data Controller shall inform the Data Subject of such extension within one month from the date of receipt of the request, providing the reasons for the delay as well.

The data controller may not create the conditions for the data subjects to exercise the rights listed above, with the exception of the objection to the processing of personal data for direct marketing purposes, when, in cases provided for by law, it is necessary to ensure the prevention, investigation and determination of crimes, violations of official or professional ethics, as well as the rights and protection of freedoms of the data subject or other persons.

Third-party websites, services and products on our websites 

The Data Controller's website may contain third-party banners, links to their websites and services over which the Data Controller has no control. The Data Controller shall not be liable for the security and privacy of information collected by third parties. You must read the privacy statements that apply to third-party websites and services you use.

Cookies

When you visit the Data Controller's website, we want to provide content and features that are adapted to your needs. This requires cookies. They are small pieces of information that are automatically generated when you browse the website and are stored on your computer or other end device. They help the Data Controller to recognize you as a previous visitor to a certain website, to save the history of your visit to the website and to adapt the content accordingly. In addition, cookies help ensure the smooth operation of websites, allow us to monitor the duration and frequency of visiting websites and collect statistical information about the number of website visitors. Descriptions of cookies used on our website  Cookie name Cookie type moment of creation expiry date used data IDE Statistical cookie after visiting the website 1 year Unique identifier TawkConnectionTime System cookie Upon visiting the website After the end of the session Help chat time __cfduid System cookie After visiting the website 1 year Unique identifier __tawkuuid Functional cookie After visiting the website 6 months Unique identifier _ga Statistical cookie After visiting the website 2 years Unique identifier _gat Statistical cookie After visiting the website Until the end of the session Specific value _gid Statistical cookie After visiting the website 24 hours Unique identifier pll_language System cookie After visiting the website 6 months. Language code wfvt_3828243200 System cookie After visiting the site for 1 hour. Unique identifier wordfence_verifiedHuman System cookie After visiting the website for 24 hours. Unique identifier cookie_notice_accepted System cookie After visiting the website 1 week. true.

How to manage and delete cookies

When you use your browser to access content we provide, you can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is being sent. Every browser is different, therefore, if you don't know how to change your cookie settings, check its help menu. Your device's operating system may have additional cookie controls. If you do not want information to be collected with the help of cookies, use the simple procedure available in most browsers that allows you to refuse the use of cookies. To learn more about how to manage cookies, please visit: http://www.allaboutcookies.org/manage-cookies/.

However, please note that in some cases, deleting cookies may slow down your internet browsing speed, limit the functionality of certain website functions or block access to the website.

Our website may contain links to websites of other individuals, companies or organizations. Please note that the Data Controller shall not be liable for the content of such websites or the privacy principles used by them. Therefore, if you click on a link from the Data Controller's website to access other websites, you should read their Privacy Policy separately.

Please contact us

If you have any questions regarding the information provided in this Privacy Policy, please feel free to contact us in any way convenient for you:

• By mail: J.Šimkaus str. 21, Garliava, LT-53204 Kaunas district;

• By telephone: +370 37 393322;

• E-mail: info@trukme.lt